Question 1

Do you ship internationally?

Accepted Answer

Yes! We proudly ship to many countries around the world. Shipping availability and delivery times may vary depending on your location.

Question 2

Why did I receive only part of my order?

Accepted Answer

Some orders are shipped from different warehouses or suppliers. If you ordered multiple items, they may arrive in separate packages at different times.

Question 3

Can I cancel or change my order?

Accepted Answer

If your order has not yet been processed, we may be able to cancel or modify it. Please contact us as soon as possible. Once an order has been shipped, we cannot guarantee changes or cancellations.

Question 4

What should I do if my item arrives damaged or defective?

Accepted Answer

Please contact us within 7 days of receiving your order. Include your order number along with clear photos of the damaged or defective item, and we'll review your request for a replacement or refund.

Frequently asked questions

Do you ship internationally?

Why did I receive only part of my order?

Can I cancel or change my order?

What should I do if my item arrives damaged or defective?